Return and Refund Policy

We are committed to providing high-quality health and wellness products and ensuring customer satisfaction. Please review the policy below carefully.

Returns

Due to the sensitive nature of health and wellness products, returns are accepted only under the following conditions:

  • The product must be unused and unopened
  • The product must be in its original packaging
  • The return request must be made within 7 days of delivery

To initiate a return, please contact us at test@gmail.com with your order details and reason for return. Once approved, return instructions will be provided.

Products that do not meet these conditions will not be eligible for return.

Refunds

After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed within 5–10 business days to the original payment method used during purchase.

Non-Refundable Items

The following items are not eligible for return or refund:

  • Opened or used products
  • Products damaged due to misuse or negligence
  • Items returned after the allowed return period

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at test@gmail.com with clear photos for verification. We will arrange a replacement or refund as applicable.

Shipping Charges

Return shipping charges are the responsibility of the customer unless the return is due to an error on our part.

Policy Updates

We reserve the right to change or update this policy at any time without prior notice. Updates will be effective immediately upon posting.